Legal

Privacy Policy

How Brikdrop collects, uses, and protects your information.

Last updated: 22 May 2026

1. Who We Are

Brikdrop ("we", "us", "our") is a D2C e-commerce studio based in India. We build, design, and optimise Shopify stores for Indian direct-to-consumer brands. Our website is brikdrop.online.

For any privacy-related questions, contact us at hello@brikdrop.online or via WhatsApp.

2. What Information We Collect

We only collect information you choose to give us — there are no hidden trackers, no third-party ad pixels, and no data brokers involved.

Through the contact form, we collect:

  • Your name
  • Your brand name
  • Your email address
  • Your WhatsApp number (optional)
  • The service you're interested in
  • Your current monthly revenue range
  • Your product category
  • Your message / project brief

Automatically, our hosting provider (Vercel) may log standard server data such as IP address, browser type, and pages visited. We do not use this for profiling or advertising.

3. How We Use Your Information

Purpose Data used
Respond to your project inquiry Name, email, WhatsApp, message
Scope and quote your project accurately Service interest, revenue range, product category
Send you a project proposal or follow-up Email, WhatsApp
Improve our intake process Aggregated, non-identifiable form responses

We do not use your data for marketing, newsletters, or cold outreach unless you explicitly ask us to stay in touch.

4. Third-Party Services

We use a small number of trusted third-party tools to run this website:

Service Purpose Data shared
Vercel Website hosting and delivery Server logs (IP, browser, pages)
SheetDB Securely stores contact form submissions in Google Sheets All contact form fields
Google Sheets Internal CRM — we review your enquiry here All contact form fields

We do not sell, rent, or trade your personal information with any third party for commercial purposes.

5. How Long We Keep Your Data

Contact form submissions are kept for up to 12 months from the date of submission. If a project goes ahead, relevant details are retained for the duration of the engagement and up to 12 months after it closes for accounting and reference purposes.

You can request deletion at any time — see Section 7.

6. Cookies

This website does not use tracking cookies, advertising cookies, or analytics platforms that build user profiles. Vercel may set a minimal session cookie for infrastructure purposes. No cookie consent banner is required as no profiling or advertising cookies are set.

7. Your Rights

You have the right to:

  • Access — request a copy of the data we hold about you
  • Correction — ask us to fix any inaccurate information
  • Deletion — ask us to delete your data at any time
  • Objection — object to how we process your data

To exercise any of these rights, message us on WhatsApp or email hello@brikdrop.online. We'll respond within 5 business days.

8. Security

Your data is transmitted over HTTPS (SSL/TLS encryption). Access to our Google Sheets CRM is restricted to Brikdrop team members only. We do not store payment information — all transactions are handled by Razorpay, which is PCI-DSS compliant.

9. Children's Privacy

This website is not directed at anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent version. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this policy? Reach us directly: